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A Quick Guide to Dependency Structure Matrix (DSM)
Categories: Project Management ArticlesLearn more: A Quick Guide to Dependency Structure Matrix (DSM)Introduction As a project grows in size, the number of interactions and dependencies grow exponentially. Independent tasks become less and majority of tasks become more dependent on the completion of other tasks. For instance, take the case of a product launch. The marketing team has to bring out its messaging and identify the channels in…
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Understanding The Different Levels of Help Desk Support
Learn more: Understanding The Different Levels of Help Desk SupportIf there’s something strange in your neighborhood? If there’s something weird and it doesn’t look good? If you’re seeing things running through your head? An invisible man sleeping in your bed? Who you gonna call? … What if you need to reset your password, the printer doesn’t work, you can’t update adobe reader, you can’t access the…
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Best Practices in Stakeholder Management
Categories: Project Management ArticlesLearn more: Best Practices in Stakeholder ManagementThis article is supported by AtTask, online project management software. Request a Trial. Get a 360-degree view of all workplace activities, helping both team members and management to better understand and organize their work. Introduction Stakeholders in a project are those who are actively involved in a project, and whose interests are impacted by the…
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Populating your CRM – What data to collect and how to collect the data?
Categories: CRM ArticlesLearn more: Populating your CRM – What data to collect and how to collect the data?Quality customer data is the most essential component of a CRM and without effective customer data, you cannot make informed decisions. The bigger and relevant the database is, the effective your sales funnel becomes. In this post, I will cover on what data to collect and how to collect it effectively. What data to store?…
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6 Ways to Prevent Cost Overruns
Categories: Project Management ArticlesLearn more: 6 Ways to Prevent Cost OverrunsThis article is supported by AtTask, online project management software. Request a Trial. Get a 360-degree view of all workplace activities, helping both team members and management to better understand and organize their work. Preventing Cost Overruns Cost overruns are a common occurrence in project management. I have covered in an earlier article about the…
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10 Best practices to Effectively Communicate with the Project Stakeholders
Categories: Project Management ArticlesLearn more: 10 Best practices to Effectively Communicate with the Project StakeholdersOne of the biggest tasks of a project manager is to manage the communication flow within the organization. It is important to keep all the stakeholders at the same page and bad communication could break a project or delay the delivery. In this post, I will cover the best practices in stakeholder communication. Identify all…
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5 Ways to Visually Manage your Projects
Categories: Project Management ArticlesLearn more: 5 Ways to Visually Manage your ProjectsIntroduction There are many ways to visually represent your projects to make the communication better. Great visual representations help you compress enormous amount of information in a single sheet of paper. In this post, I will cover the top 5 visual representations in project management. Work Breakdown Structure (WBS) It is a tree representation used…
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Measuring customer satisfaction
Categories: CRM ArticlesLearn more: Measuring customer satisfactionYou probably already know that customer satisfaction is one of the key elements to your organization’s success. Customer satisfaction measures how your product or services manages to satisfy or surpass user expectations. However, it is very hard to quantify this abstract concept. In this post, we will see the various ways to measure customer satisfaction…
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Understanding Customer Experience Management (CEM)
Categories: CRM ArticlesLearn more: Understanding Customer Experience Management (CEM)Winning new customers is always harder than retaining your existing ones. The Customer acquisition costs (CAC) are quite high in most consumer segments and very high in almost all B2B segments. Thus, it is imperative that you provide the right experience to retain your existing customers and also have them bring new customers from their…
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